I learnt a valuable lesson about delegation at the point in my career when I was promoted to a management role for the first time. The feedback from a 360 ... Read more

Being a good manager is a difficult balancing act. There’s often a real tension between leading the team (and dealing with the all the people-related issues that come with that) ... Read more

There’s little doubt that businesses benefit from having engaged employees. The landmark piece of research in this field, the MacLeod Report, provided conclusive evidence that staff who enjoy their work ... Read more

Setting objectives for individual team members is often regarded by managers as an unnecessary and time-consuming task because by the time these are reviewed, usually once a year during the ... Read more

Giving difficult feedback is part and parcel of every manager’s job. Maybe someone isn’t pulling their weight in the team and it’s causing a bad atmosphere. Perhaps a project has ... Read more